I admit I was reluctant given some of the negative reviews I saw, but my experience was very good. The product arrived on time, set-up took maybe 5 minutes, and it works great. I'm trying to dry out a wet basement and there are two dehumidifiers at work. This one removes much more water than the other -- plus you know where you stand because it shows you the relative humidity in the room vs. what you want it to be.

Despite the negative review of this product, I decided to try it since it had all the features I was looking for. Especially the pump. I bought this for my Mom who recently moved and the basement was damp and smelly. The previous owner left a Sears dehumidifier but it did not remove a drop of water from the air. I had an old Edison one that I lent my Mom. It worked fine but if you didn't put the bucket in the exact proper position, it would overflow. Since my Mom is a senior citizen, I wanted one that would automatically pump the water into the utility sink she had in the basement. So, this Delonghi met this important criteria to me.

After about three weeks of use, I have nothing but praise for this product. It is very quiet and has a long hose. It can pump the water up to ten feet high and it does this magnificently. You can also program it and adjust the amount of humidity you want to remove.

The basement no longer smells and you can set this dehumidifier up and forget about it. It removes a lot of water within a short period of time (depending on the humidity level you set it for and the amount in the air) and then shuts off when it reaches the setting. Since we got it we have not had to even concern ourselves with it at all. There was absolutely no problem setting it up. I would recommend this product to anyone.

Great unit, works perfect. I was a little concerned about the noise level and was greatly satified that the unit performs at a low noise level. I would reccommend this dehumidifier.