I don't normally give a review on the condition of an item as it arrives from shipping much less one I gave as a gift, but I simply must pass this on.

I bought the ficus from Brussel's Bonsai. It being a tree, I wondered if the tree would make it to my mom in one piece. Well, my mom called me today. She just got the tree and she is thrilled beyond belief. She said it arrived in absolutely perfect condition, as if someone had hand delivered it. She still can't get over how it was possible. She said it arrived in a huge box, but it was just a little tree and it looked perfect. They had packed it so well. I told her to send it back if there's anything wrong with it, but she said no, it is PERFECT. Knowing my mom, she would have told me if it wasn't.

UPDATE: I've had three trees sent as gifts to family and they have been an absolute hit! Usually, I get a nice, polite thank you; but this time it is call after call from people who are at a loss for words, just like my mom. Rarely does a present garner so much positive feedback. Thank you, Amazon!

I sent this as a gift, and it arrived with lightening speed, in perfect condition. The only negative was that my recipient mentioned there was no tray under the plant,and usually plants come on a decent little tray. A detail, but you need to know when ordering. Otherwise we both very happy with the plant. I would definitely order more plants from Amazon again.

great Bonsai! it was much nicer than the one pictured!A GREAT bargain!...as most have already said, this was packaged extremly well! I have ordered several bonsai from Brussel's. I highly reccomend them..excellent customer service! questions are answered promptly and respectfully! This is a great Bonsai at a great price!